DorsanDesk Terms and Conditions

1Privacy policy

Tejarat Hooshmand Dorsan Technologies respects the privacy of its users and is committed to protecting the personal information of everyone who uses the website’s services. User information is used solely to provide services and support, for necessary communication, and for purchase-related processes.

User information will not be disclosed to any third-party person or organization under any circumstances, except where required by law.

Because the website uses the HTTPS security protocol, all user information is encrypted during data exchange and protected from unauthorized access.

2Ways to buy from the website

• Online purchase through the website; after payment, the order is activated automatically.
• If online payment is not possible, you can also request a proforma invoice and pay by bank transfer.
• Ordering through the website is recommended, because all orders are recorded in your user account and are easier to track.

3How to place an order

1. 1

   Add to cart

   Add the product or service you want to the shopping cart and select the place order option.

2. 2

   Sign in or register

   If you have a user account, sign in; otherwise, complete registration with your mobile number.

3. 3

   Choose a payment method

   Choose your preferred payment method.

4. 4

   Review and final payment

   Review the order details and complete the payment.

4Installation and initial training

The best and fastest way to get answers to your questions and arrange installation is the website’s online chat.

For installation and initial training, you can contact Dorsan’s experts through the website’s online chat to complete installation, setup and any necessary arrangements.

5Return conditions and refund process

6Support hours and payment methods