Fast, stable connections

• Full control of the remote computer’s screen, mouse and keyboard.
• Goes online quickly after installation. If the network blocks UDP, the app automatically uses TCP.
• If one ID server doesn’t respond, the app tries the other servers.
• A silent disconnection is detected in about 12 seconds, and the connection is automatically re-established for up to 3 minutes.
• Choice of video codec (VP8, VP9, AV1, H.264, H.265) with a short hint next to each one.
• When nobody is connected, CPU usage is close to zero.

Local network, even without internet

• Connecting without internet: computers on the same local network connect to each other without internet and without a server.
• Local network first: computers on the same network connect directly over cable or Wi-Fi.
• The local network path is encrypted, and each host’s key is remembered for its ID.
• Direct internet: the app’s traffic can go through the real network adapter instead of the system VPN or proxy.
• Remote power-on (Wake-on-LAN): even for a computer on another network, through a computer that is switched on in that same network.

Security and access control

• One-time and permanent passwords, and a one-time support code with an expiry time.
• If you turn off a permission in the settings (clipboard, files, audio, etc.), it is applied to open sessions too in less than a second.
• Lock the host’s mouse and keyboard, and a “view only” mode for the supporter.
• Privacy mode: the host’s screen stays black while you work and only turns back on at the press of a button.
• Session recording with three modes: off, automatic and manual. The other side is always notified about recording.
• The installers carry the company’s digital signature. The in-app updater checks the file’s signature and version.

Professional support tools

• Invite another supporter to the same session.
• Restart into Windows Safe Mode (Safe Mode with Networking) and reconnect automatically afterwards.
• A button in the session toolbar to switch the remote computer’s keyboard language (for Windows hosts).
• Terminal and TCP tunneling.
• Session logs for both sides, with file transfer history and CSV export.
• An address book with tags and notes, saved in your user account.

File transfer

• Copy and paste files between the two computers, plus a full file transfer window.
• Pinned folders and a “Receive to…” option to choose where files are saved.
• Files held open by another program and very long paths are copied too.
• One corrupt file does not stop the whole copy. For every file that fails to send, a Persian message with the reason is shown.

Chat and voice and video calls

• In-session text chat, with the local time of each message.
• Voice calls with the other side during support.
• Video calls with a camera, in the 64-bit and 32-bit Windows versions.

Remote printing

• Print a document that is open on the remote computer to the printer next to you.
• The printer driver carries the company’s digital signature. If the Visual C++ prerequisite is not installed, the app offers to install it.

Remote printing is available in the 64-bit version from Windows 7 SP1 and in the 32-bit version from Windows 8 onwards.

Multi-monitor

• Choose the remote computer’s monitor from the session toolbar.
• Show each monitor in a separate window.
• Use all of your own displays to view the other side’s displays.
• Virtual display: on a computer without a monitor (server, mini PC, laptop with the lid closed), DorsanDesk adds a 1920×1080 display itself; Windows 10 and 11 64-bit.

Multi-user server version

• For Windows Server and multi-user (RDP) environments.
• Every user signed in to the server has a separate ID and their own settings.
• Each user’s session stays online after RDP disconnects.
• Permissions are set once on the server console and apply to all users.
• Stop the service “just for me” or “for everyone”, and updates that only offer the server package.

Windows 7 and 32-bit Windows

• The 64-bit version runs on Windows 7 SP1 through Windows 11.
• A lightweight 32-bit version for Windows 7 and later. It has chat, calls, file transfer and the address book.
• If you install the 32-bit version on 64-bit Windows, the installer suggests the 64-bit version (in Persian).
• Command-line options such as --get-id and --version, on Windows 7 too.

Linux

• Two DEB packages: one for Ubuntu 22.04 and Debian 12 or later, and one for older distributions (Ubuntu 18.04 and 20.04, Debian 10 and 11).
• Headless server: stays online, uses almost no CPU when idle, and has file transfer and a terminal.
• The command-line troubleshooter dorsandesk --diagnose checks and repairs the service, clock and connection, and does not change DNS settings.
• Changing the password with dorsandesk --password takes effect immediately. Mouse and keyboard also work on Wayland.
• The terminal opens on Windows 7 and 8 as well (simple mode).

Dorsan-Unified troubleshooter

• Runs its checks in parallel with one click and no questions asked. It is also available from the app’s own menu.
• Quickly corrects the Windows clock (without changing the time zone), removes blocking firewall rules and leftovers from old installations, and installs the latest version if the app is not installed.
• Puts a report and the logs in a compressed file on the desktop so you can send them to support.
• A “Don’t change DNS” option and a warning when the 32-bit version is installed on 64-bit Windows.

Windows only, digitally signed, and requires .NET Framework 4.8.

Android mobile

• Control a computer from an Android phone or tablet.
• Separate versions for ARM64, ARM and x86_64, plus a universal (All) version for when you don’t know the device’s architecture.
• Sign in with the same DorsanDesk account and access your frequently used devices.

Full Persian language support

• The entire interface, including right-click menus, is in Persian and right-to-left.
• Persian numerals and Persian (Solar Hijri) calendar dates. IDs, passwords and codes stay in Latin digits for readability.
• A Persian installer, including the uninstall confirmation with “Yes” and “No”.